Frequently Asked Questions
COVID-19
- Where can I learn more about COVID-19?
- What is the difference between self-isolation and self-quarantine?
- When should I seek medical attention?
- How is the cost of the test determined?
- How do I know if I have COVID-19 vs a cold or the flu?
- How do I collect an Immunity Test sample from home?
About Because Health
Shipping
Specialist Providers
- What if I'm not ready to start a whole health plan? I don't really know if I need a specialist doctor.
- What if you do not have a specialist provider in the state I live in?
- What if the Internet stops working and we lose our connection? Do I get a refund?
- How much does a consult cost, and is it covered by my insurance?
- How can the specialist diagnose me without an in-person exam?
- Can I get a prescription?
Tests
- How do I know if I have low testosterone?
- What is testosterone?
- Are the hormone laboratory tests the same as what I would get from my doctor?
- I have no interest in sex. Is there some way to get my desire back?
- Why does sex hurt? Why do I feel so dry?
- I have terrible anxiety, especially first thing in the morning. Is this normal?